Eyebrows (1st Application)

Cancellation Policy

Cancelation & Rescheduling: Cancelations and rescheduling must be done at least 48 hours prior to scheduled appointment. Cancelations and rescheduling must be done through the online booking system with the client’s account. Cancelations and rescheduling cannot be done by texting the business messaging system, social media messaging, email, over the phone or by voice messaging. Calls, texts, emails and social media private messages are not checked daily. Cancelations and rescheduling must be done through the online booking system. THERE ARE NO EXCEPTIONS. If the client forgets their login information, they can reset their information using the link provided on the client sign in page of the booking system and a link with information will be sent to their email. Appointments cannot be cancelled after the 48-hour cut off with the online booking system. The system locks 48 hours prior to the appointment. Do not email or text cancelations. You must cancel or reschedule through the booking system online. Cancelation/No Show Fees: Not showing up to a scheduled appointment is considered a “no show”. No show appointments result in a charge of 50% of the scheduled service fee, minus the deposit paid to schedule the appointment. The booking fee/deposit will be deducted from the fee and client’s card will be charged the rest of the no show fee. Not showing up for a pre-paid package touch-up results in loss of that package touch-up. No fees will be charged but the included touch-up will be considered redeemed. Future touch-ups can be scheduled at regular price. Appointment Booking Fee: All booking fees will be deducted from the clients balance the day of their appointment in place of a deposit. Booking fees are non-refundable but can be applied to or transferred to a rescheduled appointment if the client reschedules at least 48 hours prior to their appointment using the online booking system. In the event the company has to refuse service, cancel a service appointment or determines the client is not a candidate for a procedure, the deposit will be refunded. In the event a client cancels after the 48-hour cut off and doesn’t reschedule the appointment, the booking fee will not be applied to any future services and a new booking fee will be required in order to schedule a new appointment. If the appointment is rescheduled and not canceled prior to the 48 hour cut off, the booking fee will be applied to the new appointment.